FAQs

How do I post an ad?
Placing an Ad on e-pasar.com is quick and easy.
1. Choose the tab "Place Ad".
2. Select categories and subcategories and fill out all of the details of your ad in the posting form (Please be as descriptive as possible, and you can also include a photo in your ad!).
3. Then follow the prompts to submit the ad. Once submitted, there will be a delay of about 1 hour before the ad will appear online, so please be patient. It may be quicker during week days, but may take longer during the weekend or in the evenings.
After submitting your ad, you will be sent a confirmation email which will contain your reference number and password. Keep this email, because you can use these details later to edit, repost or delete your ad.


How do I Edit, Repost or Delete my ad?
Simply click the 'My Ads' button on top of the home page and follow the prompts. If you click the 'My Ads' button and you are not logged in yet, please insert Username and Password to get access to your ad, and then you can edit, repost or delete your ad completely. After a short delay, amended ads will be updated, reposted ads will appear in the current days listings, and deleted ads will be removed from the site. If you've lost or forgotten your password you can click 'My Ads' button then click 'Email me the password’ button, and we will send it to you.


How long does my ad stay on the site?
30 days ads are removed after the date of the event but you will be still registered with e-pasar.
Ads are removed 30 days after the posting date, but you will still be registered with e-pasar (for future postings).


I cannot see my ad online?
Your ad will usually take about 1 hour to appear online.
If your ad has not appeared the following day, it is possible that your ad has been removed from the site because it does not adhere to e-pasar's policies or guidelines.

Please send your e-mail with the description of the problem 'ads@e-pasar.com' and we will attend to your question promptly.


I have just posted or reposted an ad but cannot see it online!
Your ad will usually take about 1 hour to appear. A good way to locate your ad is to type ads detail that appears in your ad into the "Search" box at the top of the page. Also, make sure you are in the right category when searching e.g: "Cars", or "cars".
The listings are constantly being updated with new material, so please be patient if you cannot see your ad straight away.


I cannot activate my ad?
You need to activate your advert for some categories.

Please send email to ads@e-pasar.com in case there are problems with the activation.

You will get a message confirming that the ad has been activated, approximately 1 hour later, based on Thai business hours.


Can I put a link in my posting to an ad on another site?
No this is not included in the site. On e-pasar, we provide you a very effective way to sell and buy stuff on-line. We appreciate it if you could assist us by not including links to these other sites.


HELP WITH AD

I do not get much response from my ad.

The following are main reasons why you are not getting much response:

1. Your ad is in the wrong category. We can move it to the correct category for you. Please contact us and advise us.

2. Incorrect entering of contact details. Please change your ad.


My ad has disappeared.
After 30 days, your ad is expired and removed from the site. Also, each time you amend your ad, it will disappear offline for 1 hour while the server refreshes the page. Ads that fall outside our guidelines are also subject to deletion by our staff.


Why was my posting deleted?
Ads that are reported to us and/or fall outside our postings policies/terms and conditions may be removed from the site.. If you believe your ad complies with our guidelines completely and is in the spirit of e-pasar, please feel free to repost it.

* e-pasar.com reserves the right to remove any postings that we believe are not relevant, or of value to the e-pasar community with or without notice. Should you object to any of our terms or conditions, any guidelines, or any subsequent modifications thereto or become dissatisfied with e-pasar.com in any way, your only recourse is to immediately discontinue use of e-pasar.com

I cannot find the advert I placed earlier on in the year!
Your posting will have been deleted from the site if it’s been more than 1 month since you last amended it. We recommend that you create a new ad and submit that online.


WHAT KIND OF ADS DO YOU ACCEPT

What kind of "For Sale" postings do you accept?
The “For sale” categories have been designed for private sellers and buyers ONLY. If you are a commercial retailer or conducting a business through your postings then please use the business services section (coming soon).
e-pasar.com is not an auction site and we therefore request that ALL “For sale” ads contain a definitive price for the item. It is for this reason that we do not allow ads with links to auction sites or ads stating “highest offer accepted”. Remember, you can use as much space as you like and you can even include a photo, so there is no need to direct people elsewhere. Tickets for sporting or music events at prices above or below face values must state the face value. We do not support ticket touts or scalpers and ads not containing the face vale of the ticket will be removed.

We do not allow postings advertising the sale of ANYTHING illegal including the following:
1. Drugs
2. Weapons
3. Prostitution
4. Adult movies
5. Massage services

e-pasar.com reserves the right to remove any postings that we believe are not relevant with or without notice.

Please follow these guidelines to avoid your ad being removed/deleted.

We note ALL IP addresses of people submitting ads to e-pasar.com (so there are footprints), and if you abuse this system we will take appropriate action.
Please follow these guidelines to avoid your ad being removed/deleted.

HELP WITH REPORTING AN AD/FEEDBACK

Can you remove an illegal ad?
Yes - As and when we can establish the legality of such an insertion, we will certainly be able to remove the advert.


The advertiser wants me to send cash up front - what should I do?
Please do not do it.
e-pasar recommends that buyers NEVER send cash or cheques through the post, or place money directly into a seller's bank account, in advance or expectation of receiving goods.
We do not advise parting with your money/goods until the transfer of goods/cash is completed face to face.


I’ve sent the advertiser my money but he has not sent the goods.
e-pasar is not able to interfere in the private transactions between a buyer and a seller. If you can provide us with a letter of complaint, we do will keep this on permanent file under the advertiser's records.
You may wish to contact the Police, who will be able to advise you on the best course of action to take.


What should I watch for when selling my item?
For valuable items - such as a cars - you could ask for either cash, or a bankers draft and offer a receipt as proof of purchase.
In the case of bankers' drafts, it is wise to go to the bank together and watch it being drawn.


I think the ad is illegal, how do I report a scam?
If you believe an ad is illegal, you may want to contact us directly. We are also keen to hear of unscrupulous traders/advertisers attempting to operate in the community. If you have any information you feel would be important to us, please email us the details. This is extremely helpful to us in keeping the site “clean”.